What Questions Should I Ask My Mechanic?

Don't Get Taken Advantage Of. What Questions You Need to Ask Your Mechanic.

No one wants to feel like the wool has been pulled over their eyes. But, for women, this is a fear we always have when walking into an auto repair shop. Meineke in York understands this.  Ask these 5 questions before accepting service and you'll feel more comfortable when leaving your car in the care of the experts.

1. Are you ASE certified? Certification from Automotive Service Excellence is a good sign an auto shop is reliable and provides quality products and services.
2. Find out about guarantees. Before approving any work to be done ask what labor and parts warrantees are offered.
3. Ask what their estimate process is and if they provide a written record of the repairs. An estimate will allow you to understand exactly what is wrong with your vehicle and exactly how much the repair will cost. A written record of repairs holds the mechanic accountable for their work provides you with documentation for making warranty claims.
4. Ask about their used parts policy. Some auto care centers try to pass off used parts as new to increase their bottom-line. Make sure you get what you paid for by asking directly.
5. Ask for references. Making sure they have a good reputation is key. Here at Meineke we often receive 5-star reviews and maintain an A+ rating with the BBB. This is the gold standard.

If York is inconvenient, you can get the same top quality service at any of the other 12 Meineke Car Care Centers in South Central Pennsylvania.